Once we have received your order, it will be packed and processed on the same day and sent out via DHL.

You will receive your order within two days, most orders on mainland UK are delivered within 24 hours.  Our cut off time for next day delivery is 3pm.

IN THE UK

We use DHL to deliver to you to your door within two days of your order, most orders are delivered on a next day delivery basis.

Orders over £75 are delivered free of charge.

If you need to return your item, DHL will collect from your door! Easy.

Any questions regarding delivery please call : 01580 714907 and are team will be happy to help OR

email: info@odyldesign.com.

INTERNATIONAL DELIVERY

We use DHL Worldwide to deliver your order to your door. When your order has been dispatched you will receive your parcel reference so you can track your delivery at any time via the DHL website. 

Please understand we cannot be held responsible for delays to your parcel once it has been handed over to the courier.

International orders may attract import duty and local sales taxes, because all orders are dispatched from our warehouse in the UK. If these are chargeable, they are the responsibility of the customer and not us. Customs and duty charges vary by country; determined by the local government. We advise you check prior to ordering from us what, if any these charges will be.

We always hope you will be happy with your purchase however, if you would like to make a return we have a 14-day returns policy.

UK Customers

We have a FREE returns service for our full priced items (not including sale pieces). DHL will pick up your return from your own doorstep! You will have 14 days to return your purchase to us from the day you receive your order, after 14 days we will not be able to refund your purchase but will be able to issue a credit note.

We are unable to issue refunds for products that have been damaged or marked.

Your free returns label will be enclosed with your order.

International Customers (Including Ireland)

Your returns label will be enclosed with your order. Please use this label to return your item/items to us via the courier of your choice using a registered/tracked service. We cannot issue a refund if the parcel does not reach us, so please  ensure the package is insured to the appropriate value in the event that you need to make a claim. Any duty and taxes due to return the parcel are the responsibility of the sender and need to be paid at source. Regretfully, we are unable to accept any returns when such charges have not been covered.

You will have 14 days to return your purchase to us from the day you receive your order, after 14 days we will not be able to refund your purchase but will be able to issue a credit note. We are unable to issue refunds for products that have been damaged or marked.

We try each and every piece on for size and fit and make sure we give you sizing notes on styles we feel run small / large.

You can always message us on Instagram, facebook or on info@odyldesign.com for any personal size advice.

Arggido:  This Spanish brand runs small so we would recommend to size up!

36/ UK8  38 UK 10    40/UK12   42  UK14    44/ UK16   46/ UK18    48/ UK20    50/UK 22

Berenice:  This brand runs true to size 

34/ UK8   36/ UK10  38/ UK12    40/ UK14

Cara and the sky : Cara jumpers and cardigans run true to size. Please note each style carries size advice

S/ 8-10   M 12/14  L 16/18

Commando:  Runs true to size

Fabienne Chapot : We try and give as much size advice on each style see web notes on item.

34/ UK6  36/ UK8  38/ UK10  40/ UK12   42/ UK14  44/ 16-18 

Five Jeans Paris:

XS/UK8  S/UK 10   M/ UK12  L/ UK 14   XL/ 16

Hope and Ivy: We find this brand can run small to size, if you are particularly busty or between sizes, size up!

Ilse Jacobsen 

34/ UK6  36/ UK8  38/ UK10  40/ UK12  42/ UK 14  44/ UK16

Inoa 

Size 0/ UK 8  Size 1/ UK10-12   Size 2/ UK 14-16  Size 3/ UK 18-20

MDK

34/ uk6  36/ uk8  38/ uk10  40/ uk12  42/uk14  44/ uk16 

MOS MOSH

34/ UK6  36/ UK8  38/ UK10  40/ UK12  42/ UK14  44/ UK16

XS 8  S 10   M 12  L 14   XL 16

Onjenu Runs true to size, UK sizing

Patrizia Pepe This Italian brand runs small to size

40/ UK8  42/ UK10  44/ UK12  46/ UK16

Poppy Field the label 

XS 8  S 10  M 12  L 14 XL 16 

Rosemunde

34/ UK6  36/ UK8  38/ UK10  40/ UK12  42/ UK14  44/ UK16

Second Female 

XS/ UK8  S/ UK10  M/ UK12  L/ 14  XL/  16

Sirens

This brand runs true to size

Stardust 

XS UK8   S UK 10   M UK 12   L UK 14   XL  16/18

Stehmann 

This brand runs true to size.